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4/21/sixteen twelve:25AM DHL (Nungambakkam - Chennai) has wrongly devoted to deliver shipment but now declaring outside of our Command if fail to carry out their commitment and cheated customer only in an effort to get only income. I was hoped DHL is nice for service but in my circumstance, I had been purchased from INDIA to SOUTHAFRICA - handful of tablets for my particular use with DHL but now it is under the CUSTOM SA. Whilst inquiring DHL, They're telling us to obtain health-related certification - but in SA it can be not possible. Why DHL is fully commited that they're going to produce on time in 4 to five Functioning days. If DHL informed us earlier to obtain professional medical certificate then first I test with SA wellbeing Section and at the time I obtain the medical certificate, then I am able to order my shipment, but DHL fully commited wrongly and obtained 6000 Rs for their costs and now the cargo is underneath the Custom made SA and it is actually on maintain.
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twelve/31/12 two:05PM I have tried a number of times to contact customer support about our invoices and so far nobody really wants to do their job. I spoke to some Girl named Judy and requested to get a supervisor or supervisor. I had been advised that there all chaotic and she's going to acquire my identify and number so that someone will simply call me back again.
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Consequenses: I have misplaced a sale with amongst our greatest buyer. I'm getting rid of believe in from my purchaser. I might be getting rid of a lot more company from the futur becaus e of the. I am so upset to see that DHL staff usually do not treatment with regards to their buyers. my electronic mail: [email protected] I hope soemone will read through this and will help me. regards. J-C
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